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Lynn Integration with Genesys Engage and Genesys Cloud: A Seamless Customer Experience

As businesses strive to provide an exceptional customer experience, integrating their digital channels becomes increasingly important. Today, customers expect a seamless transition between channels, whether it be via phone, email, chat, or social media. In this regard, Genesys Cloud have emerged as  the most popular customer engagement platforms in the market. But, what happened with … Read more